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Customer Service Supervisor at Ivy Scholars

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Customer Service Supervisor at Ivy Scholars

Ivy Scholars is an HR Consulting and Training firm in Nigeria. We help you grow and sustain your business through crafting the right strategy, hiring and developing the right people, and achieving the right results. Our services include people, process, and project outsourcing, corporate training and development, recruitment and assessment, market research and entry, management consulting and background checks services.

We are recruiting to fill the position below:

Job Title: Customer Service Supervisor

Location: Lekki Phase I, Lagos
Employment Type: Full-time

Responsibilities

  • Overseeing and assessing staff activities, and providing them with regular performance-related feedback.
  • Strategizing and monitoring the daily activities of floor operations.
  • Managing cashier coverage and customer flow to ensure proficient customer service.
  • Investigating and solving customer service complaints.
  • Assisting with the development and implementation of service policies, and explaining these to staff and customers.
  • Maintaining documentation of sales activities.
  • Performing additional duties where needed.

Requirements

  • Candidates should possess a Bachelor’s Degree with 2 – 4 years of work experience.

Salary
N80,000 monthly.

Application Closing Date
27th October 2021.

Method of Application
Interested and qualified candidates should send their Applications to: resume@ivyscholars.com.ng using the Job Title as the subject of the email.

OTHER VACANCIES

Justin Okere
Justin Okere
Dr. Justin Kelechi Okere has a Ph.D (Distinction) in Natural Resources and Environmental Management (Impact Assessment and Remediation) from the University of Port Harcourt, Nigeria; Certified by Ivy universities including Harvard, Stanford and MIT. He is also certified by NEBOSH, UK. Dr Okere is an Environmental Consultant and presently the Head, Department of Chemical Sciences, Hezekiah University, Imo State and Adjunct Lecturer at University of Port Harcourt. Due to the high unemployment rate and degradation of the environment, he has decided to use this Globupdate platform to enhance humanity as regards the mentioned issues and more.

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